Terms and Conditions

Last updated: May 18, 2025

Welcome to Caili Tran (the “Site”). These Terms and Conditions (“Terms”) govern your use of the website and services provided by Caili Tran (“we,” “us,” or “our”), including any content, digital products, templates, or consulting services available through www.cailitran.com or affiliated subdomains.

By accessing this Site, you agree to comply with and be bound by these Terms. If you do not agree, do not use the Site.

1. Eligibility & Use

You must be at least 18 years old to access this Site and use our services. You agree to use the Site only for lawful purposes and in a way that does not infringe on the rights of others or restrict anyone else’s use.

You agree not to:

  • Violate any applicable laws or regulations

  • Copy, distribute, or exploit Site content without permission

  • Upload malicious software or attempt to hack the Site

  • Use the Site to promote or distribute spam

2. Services Provided

We provide services related to sales growth, email automation, lead generation systems, and digital resources including templates, guides, and frameworks. These may be offered as:

  • Free or paid digital downloads

  • One-on-one service packages

  • System setups using third-party tools (e.g., Notion, Kit, Manychat)

  • Educational or strategic content

We reserve the right to modify or discontinue any part of the Site or services at any time without notice.

3. Intellectual Property

All materials on the Site—including text, visuals, downloads, systems, branding, and design—are the intellectual property of Caili Tran and protected under copyright and intellectual property laws.

You may not:

  • Reproduce or republish any content for commercial use

  • Share or redistribute any paid content or downloads

  • Claim any of our content or frameworks as your own

  • You may use free resources for personal use only, with appropriate attribution.

4. Payments & Currency

All prices listed on the Site are in U.S. Dollars (USD) unless explicitly stated otherwise. Payment must be made in full before gaining access to any paid service or product.

We accept secure payments via trusted third-party providers (such as Stripe or PayPal). You agree to provide accurate and complete billing information.

5. Refunds & Cancellations

Due to the digital and strategic nature of our services, all sales are final and non-refundable, unless explicitly stated in the offer.

If a particular service includes a satisfaction guarantee or trial period, those terms will be clearly outlined at the time of purchase.

We reserve the right to cancel or deny service for any reason, including abuse, non-payment, or misuse of the platform.

6. No Guarantees

While we provide systems and strategies that have worked for ourselves and clients, we do not guarantee specific results such as revenue, number of leads, or engagement metrics. Your success depends on various factors, including your industry, audience, and execution.

All services are provided “as is” with no express or implied warranties.

7. Limitation of Liability

To the maximum extent allowed by law, Caili Tran is not liable for any damages or losses—direct, indirect, incidental, or consequential—arising from your use of the Site or services.

This includes but is not limited to:

  • Loss of revenue or profits

  • Business interruption

  • Data breaches or data loss

  • Third-party tool failures

Your use of the Site and services is at your own risk.

8. Third-Party Tools & Links

The Site may include links to third-party platforms (e.g., Notion, Kit, Manychat). These are provided for convenience only.

We are not responsible for:

Content or practices of those external platforms

Your experience using those services

Any data you provide to or store on third-party platforms

You are responsible for reading and complying with the terms and privacy policies of any third-party tools you use.

9. Privacy Policy

Use of the Site is subject to our Privacy Policy, which explains how your personal data is collected, used, and protected. By using the Site, you consent to these practices.

10. Changes to Terms

We may revise these Terms from time to time. Updated versions will be posted on this page with a new effective date. Continued use of the Site after any changes means you accept the new Terms.

11. Governing Law

These Terms are governed by and interpreted under the laws of the United States, and any disputes will be handled in the courts located in California.

12. Contact

If you have any questions about these Terms, please contact us at:

Caili Tran

📧 heycailitran@gmail.com